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39 tulemused
  • What kind of equipment Ysia® Patio io can control? (0) 17.01.2025

    Ysia Patio io is compatible with io equipment:

    Terrace & Outdoor:

    • Awning
    • Pergola
    • Veranda

    Shutters & External Screens:

    • Roller Shutter
    • External vertical screen
    • External Venetian blind
    • Swinging shutter

    Heating & lighting:

    • Heating*
    • Lighting**
    • Receivers

    *ON/OFF Dimming
    **ON/OFF Dimming RGB & White balance

    Doors & gate:

    • Garage-door
    • Gate

    Accordance with EN12453 concerning the safe use of doors and gates, the use of Ysia Patio io for controlling an automatic garage door or gate without user visibility, necessarily requires the installation of a safety system type photocell.

    Windows:

    • Sliding window

    Add-ons & partners:

    • Sensors (Auto/Manu feature)
    • Velux motors (autonomous or not) except venetian and light
    • Teleco io*

    *TELECO compatibility will be confirmed with the io TELECO products launches

    Do not use with Alarms

    No limitation on:

    • Number of total paired products
    • Number of paired groups
  • Can I install the wall bracket for Ysia® Patio io outside? (0) 17.01.2025

    The ingress protection code of Ysia Patio is (IP) 44. So the remote has high resistance against shocks, falls and water splashes.

    You can use it outside, but it must be stored indoors on its wall support.

  • How to create a new channel on Ysia® Patio io? (0) 17.01.2025

    Before pairing a product, you need to create the channel which controls it.

    Information: You can create 16 product/group channels.

    1. Choose the type of channel

    There are two types of channel:

    • Product: to control one product
    • Group: to control several same kind of products. You cannot create heterogenous group (light + awning for example).

    2. Choose the product type to drive

    Select the product type of the channel.

    See the following FAQ for more information: What kind of equipment my Ysia Patio io can control?

    In case of error, go in the settings menu to edit the channel.

    3. Choose a name to describe and personalize your channel

    You can personalize the name among a list of pre-defined name (Product name, South, North, Terrace etc.) or create your own name with a virtual keyboard (max 20 characters).

    Once your channel is created, you can pair a new equipment to it.

  • How to pair Ysia® Patio io to a new equipment? (0) 17.01.2025

    This FAQ explains how to add a new device that is already programmed and controlled by an individual remote control with your Ysia Patio io.

    Information: You must first create a channel that will be linked to the new equipment. If you have not already done so, please follow the FAQ: How to create a new channel on my Ysia Patio io?

    1. In navigation mode: scroll to choose the desired channel

    2. Place your equipment in pairing mode

    Information: To know these ergonomics, look the equipment instructions or Help me app

    For a Somfy radio motor: Press and hold 3 seconds the prog button on the back of the individual control point until the drive moves up and down

    3. Pair the new equipement

    Information: If the remote control screen is black, press any button to turn it on. This press will have no effect and will only light up the Ysia screen.

    Briefly press the prog button in the back of the Ysia Patio io. The motor makes a brief up and down movement.

    4. The Ysia Patio io is paired with the equipment and ready to be used!

  • Is it possible to personalize the pictogram of each channel of Ysia® Patio io? (0) 17.01.2025

    No, pictogram is not editable and linked to product type.

    But you can edit the name of the channel (20 charcaters max.) in the settings of the remote contol.

  • After resetting Ysia® patio io, why are unwanted products moving when using a channel? (0) 17.01.2025

    Please always be sure to unpair all your products before resetting the remote.

    Resetting the remote doesn’t unpair the linked/paired products.

    Information: If you have already reset the remote control without first unpairing the products, you will need to reset these products so that the remote control no longer controls them.

    To reset Ysia Patio io, go in the Settings menu, then Remote settings and select Reset remote.

  • Is Ysia® patio io compatible with io velux products? (0) 17.01.2025

    Yes, only roller and tilt window for roof. Not with venitian, lights etc.

    When choosing type of product in channel’s creation, select the dedicated section:

    • Velux for wired velux
    • Solar Velux for solar/wirefree ones
  • The screen of Ysia® Patio io is too bright or not enough, can I change it? (0) 17.01.2025

    By default, it will be adjusted automatically between 3 levels depending on ambient brightness:

    • Outdoor: 10%
    • Indoor: 50%
    • Night: 85%

    You can change it manually in settings-> remote settings -> brightness -> manually from 5 to 100%.

    Information: If you let it at 100%, it will affect the battery life.

  • How to edit an existing channel of Ysia® Patio io? (0) 17.01.2025

    To edit an existing channel of your remote control go in the Settings menu and select Channel settings.

    You will able to:

    • Create a new channel
    • Edit a channel
    • Auto/manu management
    • Delete a channel
  • How can I prevent a motor to react automatically when there is sun with Ysia® Patio io? How can I block scenarios launched by TaHoma? (0) 17.01.2025

    Manu mode allows you to unactivate confort automatisms on the products linked, paired to your Ysia patio io. Confort automatisms are scenarios, timers, sun sensor, rain if set in confort mode (wind is a security sensor and can’t be unactivated).

    Via the Settings menu, select Channel settings and then Automatism management. Or you can do it directly in the corresponding channel, in driving mode by pressing validation button 3s.

    You can switch from Manu to Auto mode or Auto to Manu (motor linked makes a feedback).

    Information: «M» is displayed on the corner  when manu mode is activated, nothing when auto is activated.

  • How to change batteries on Ysia® Patio io? (0) 17.01.2025

    When the battery level is at a critical level, a special icon will be displayed in the corner of the screen.

    Information: When this icon appears, the remote control can still be used for about a month before the battery dies. After this, it will be mandatory to change the batteries (screen will be off).

    How to replace batteries on Ysia Patio io:

    1. Press in the hole on the back of the control point to release the battery compartment.

    Information: Use a pen or a screwdriver (2.8mm max), no screws, needles or other points.

    2. Install the batteries or replace the existing ones.

    Batteries model: 2x AAA (LR03) 1.5V

    3. Slide the battery compartment back into the remote control.

    Why is it more difficult than before?

    Due to safety standard evolution (IEC 62368-1), legislation is stricter for battery access conditions and require the usage of a tool or two timely separated motions to access the battery.

    Reminder: autonomy with a normal usage is 2 years before changing the batteries.

  • Why the name is shortcuted under the pictogram of the Ysia® Patio io channel? (0) 17.01.2025

    Number of characters is limited to 20. You can modify and personnalize the name via the Channel settings menu.

  • Why a “battery” pictogram appears on Ysia® Patio io screen’s corner? (0) 17.01.2025

    When the battery level is at a critical level, a special icon will be displayed in the corner of the screen.

     

    Information: When this icon appears, the remote control can still be used for about a month before the battery dies. After this, it will be mandatory to change the batteries (screen will be off). See FAQ: How to change batteries on Ysia Patio io?

  • Why my product controled by Ysia® Patio io doesn't react in the good way? (0) 17.01.2025

    Check that you select the good profile during the channel selection.

    You can change it in settings, channel modification, product type.

  • Why my pergola controled by Ysia® Patio io, doesn’t react in the good way? (0) 17.01.2025

    Pergola tilt only and pergola tilting retractable have 2 different profiles. Check that you select the good profile.

    You can change it in settings, channel modification, product type.

  • How to create a new group that controls several equipements with Ysia® Patio io? (0) 17.01.2025

    With Ysia Patio io you can control a group of the same kind of product (roller shutters, for example). However, you cannot create and control heterogenous group (light + awning for example).

    You must first create a group channel. If you have not already done so, please follow the FAQ: How to create a new channel on my Ysia Patio io?

    Once your group channel has been created, you need to add the products you want to control with it. To do this, you need to follow the FAQs: How to pair Ysia® Patio io to a new equipement?

    Warning: To avoid any programming issue, you need to add the new devices one at a time, going through the entire pairing process for each product.

  • What are the possibilities with my Netatmo sensors and TaHoma? (0) 19.09.2023

    The Netatmo Home Coach and Weather Station sensors are compatible with TaHoma for a variety of possibilities. In your app, you can find all the Netatmo sensors to automate your equipment or manage alerts.

    Thanks to TaHoma's compatibility with Netatmo, you can:

    1. Manage the air quality in your home:

    • By automating the opening of your motorized windows as soon as your indoor air needs to be renewed thanks to TaHoma and its "Smart Airing" scene.

    What are the preconfigured scenes "Airing Notification" and “Smart Airing” in TaHoma?

    2. Improve your thermal comfort and save energy

    • By programming the closing of your solar protection in summer as soon as the outside temperature becomes too high in order to keep your home cool.
    • By automating the opening of your solar protection in winter to benefit from the natural heat of the sun

    What is the "Thermal comfort" pre-set scene and how to configure it on the TaHoma app?

    • By programming your heating according to your presence thanks to noise measurement.

    3. Automate your equipment according to the indoor or outdoor environment:

    • By switching off your lights and other connected equipment as soon as there is no one in the room according to noise measurement.
    • By programming the closing of your terrace awning when it rains*.
    • By being alerted or programming the closing of your motorised windows when rain or wind is detected*.

    List of Netatmo compatible sensors with TaHoma :

    Home Coach:

    • Indoor module: Temperature, CO2, Humidity, Noise.

    Weather station:

    • Indoor module: Temperature, CO2, Humidity, Noise.
    • Outdoor module: Temperature, Humidity, Rain and Wind.*

    *Note that there is a delay of a few minutes between the detection of weather changes and the reaction of your equipment. The Wi-Fi connection must be operational.

  • How to reset a gateway in case I am moving out of my house and leaving it? (0) 19.09.2023

    You are moving out of your house but want to leave your Somfy gateway behind?

    Easily detach your account from the gateway following this procedure:

    Select the "..." menu:

     

    Then in "SOMFY & ME" select "Help & advanced features" menu

     

    Select "Remove my installation"

     

    Click on the button: Reset my installation

     

    Then click on "Yes" to let the devices paired to the gateway

     

    Perform the reset by clicking on the confirm button

     

    Congratulation! Your installation has been reset:

    • Your account has been disconnected from the gateway and all your personal information and configuration have been deleted. 
    • The devices still remain paired to TaHoma to ease the newcomers' installation.

    Available with all TaHoma app compatible gateways (TaHoma switch, TaHoma V2, Connectivity kit, Connexoon RTS/io, TaHoma Rail DIN V2)

  • How to reset a gateway in case I want to sell it? (0) 19.09.2023

    You want to sell your gateway or give it to someone else?​

    You can easily make a full reset of your box following this procedure.

    Select the "..." menu:

     

    Then in "SOMFY & ME" select "Help & advanced features" menu

     

    Select "Remove my installation"

     

    Click on the button: Reset my installation

     

    Then click on "No" to delete the devices paired to the gateway

     

    Perform the reset by clicking on the confirm button

     

    Congratulation! Your installation has been reset:

    • Your account has been disconnected from the gateway 
    • All your personal information, configuration and equipment have been deleted

    Available with all TaHoma app compatible gateways (TaHoma switch, TaHoma V2, Connectivity kit, Connexoon RTS/io, TaHoma Rail DIN V2).

  • Miks ma pean Connexooni rakenduselt TaHoma® rakendusele üle minema? (112) 23.06.2022

    "Somfy töötab selle nimel, et pakkuda kõigile kasutajatele kooskõlastatud lahendusi.

  • Mis juhtub, kui ma ei lülitu Connexooni rakenduselt TaHoma® rakendusele? (98) 23.06.2022

    Connexooni rakendused töötavad kuni 2027. aastani. Neid aga enam ei uuendata.

    Vastupidi, rakendust TaHoma värskendatakse regulaarselt, et pakkuda uusi funktsioone ja ühilduvust.

  • Milliseid uusi ühilduvusi saan Connexooni rakenduselt TaHoma® rakendusele üleminekust? (95) 21.06.2022

    Milliseid uusi ühilduvusi saan Connexooni rakenduselt TaHoma® rakendusele üleminekust?

    Kui kasutate Connexoon io-d, ühilduvad kõik io-tooted, sealhulgas partnerite io-tooted:

    • Termostaat ja termostaatventiilid radiaatorile
    • Andurid
    • Mootoriga rulood ja väravad
    • Atlantic io küttetooted
    • Velux io seadmed
    • Ja veel!

    Kui kasutate Connexoon RTS-i, ühilduvad kõik RTS-i tooted

    • Mootoriga rulood ja väravad
    • Valgustus
    • Terrass
    • Ja veel!

    Nii io kui ka RTS Connexoons on nüüd pilve-pilve ja IP-ühilduvus. Teie lahendus ühildub nii Somfy Protecti toodete, Somfy termostaadi kui ka Schneideri nutika tarbimisanduri, Legrandi valgustuse ja nutipistikupesadega, Sonose, Philips Hue või Intesise vahelduvvoolulüüsiga.


    Tutvuge kogu ühilduvusega siin:

  • Mis siis, kui tahan naasta oma vanasse Connexooni rakendusse? (41) 21.06.2022

    Üleminek Connexooni rakenduselt TaHoma rakendusele on lõplik. Pärast ümberlülitamist ei saa te Connexooni rakendustesse tagasi minna.

  • Mis vahe on Connexooni rakendustel ja TaHoma rakendusel? (58) 21.06.2022

    Rakendus TaHoma pakub täiesti uut disaini ja liidest ning laiendab ühilduvust.

  • Milliseid funktsioone saan Connexooni rakenduselt TaHoma rakendusele üleminekul? (89) 21.06.2022

    Lisaks täielikult ümber kujundatud liidesele pakub rakendus TaHoma teile uusi funktsioone, nagu soovitatud stseen ja lemmikute menüü.


    Uut TaHoma rakendust värskendatakse mitu korda aastas, et pakkuda teile veelgi enam ühilduvust ja uusi funktsioone.

  • Milliseid funktsioone ma kaotan, kui vahetan Connexooni rakenduselt TaHoma rakendusele? (158) 21.06.2022

    Mõned Connexooni rakendustes saadaolevad funktsioonid pole TaHoma rakendusega saadaval.

  • Milliseid ühilduvusi ma kaotan, kui vahetan Connexooni rakenduselt TaHoma rakendusele? (43) 21.06.2022

    Kui lülitate Connexooni rakenduselt TaHoma rakendusele, kaotate ühilduvuse Somfy io sireeniga.
    Kõik ülejäänud Somfy tooted ühilduvad TaHoma rakendusega.

  • Kuidas valida nutika kodu jaoks automatiseerimise juhtpaneel vastavalt kliendi vajadustele? (86) 15.11.2018

    Valige TaHoma® Bee, kui otsite progressiivset lahendust, mis ühendaks mitut seadet, ning lisage vastavalt soovile järk-järgult rohkem Somfy seadmeid: liikumisandurid, avamisandurid, valguse juhtseadmed ja kliimakontroll. Kui soovite ühendada ainult aknavarustust (rulood, rulookardinad, kangast ribakardinad, aknaluugid), valige Connexoon Window RTS.

  • TaHoma® – mis see on? (163) 12.10.2018
    TaHoma® on lahendus, mis võimaldab teil kontrollida koduvõrguga ühendatud seadmeid. See tööriist aitab teil ühendatud seadmeid iga päev hallata. Saate oma mobiilseadme või arvuti abil juhtida valgustust, uksi ja aknaid, alarmsüsteemi ja kütet kodus või liikvel olles.
  • Kas TaHoma®® äpi kasutamiseks on vaja internetiühendust? (113) 12.10.2018
    Koduseadmete ühendamiseks või vidina TaHoma® konfigureerimiseks ja seadmete kaugjuhtimiseks on vaja interneti-ühendust.
  • Kuidas TaHoma® töötab, kui toide katkeb? (217) 12.10.2018

    Te ei pea millegi pärast muretsema! Aku ja GSM-mooduli kestvus on 3 kuud. Elektrikatkestuse korral olete teadlik ka pisematest seadme tõrgetest, samuti häkkimiskatsetest.

  • Mul on kodus lemmikloom. Kuidas arvestab TaHoma®® loomadega? (93) 12.10.2018
    TaHoma® vidinal on kolm integreeritud andurit, millel on erinev tuvastustundlikkus. Selle tulemusel töötab kõik korralikult ja teie lemmikloomad saavad maja või selle ümber joosta ilma vidinat või ühendatud seadmeid segamata.
  • Millised on TaHoma®® eelised võrreldes teiste turul olevate lahendustega? (76) 12.10.2018
    Somfy vidin TaHoma® annab erinevalt teistest kaubamärgiga telekommunikatsioonioperaatoritest või uutest ettevõtetest teile juurdepääsu arvukatele reduktoritele, mida saab omavahel ühendada. Somfy on juba olemas "seadmebaas", mida on koduautomaatika valdkonnas testitud ja proovitud. Peamised tööstusautomaatika kaubamargid on teinud Somfy‘ga koostööd selleks, et luua "TaHoma® ühilduvuse" silt (valgustus, küte, turvalisus, heli jne). Nii et TaHoma® valimine tähendab muutumisvabaduse ja suure ühilduvuse valimist.
  • Kuidas Somfy minu isikuandmeid töötleb? (77) 12.10.2018

    Somfy on alati hoolitsenud oma klientide isikuandmete kaitsmise eest. Kuna meie serveritel on kõrge turvalisuse tase, kaitseb Somfy oma klientide andmeid vastavalt rangetele turbe- ja konfidentsiaalsuspõhimõtetele.

  • Kui turvaline on TaHoma®®? (148) 12.10.2018
    TaHoma® lahendused on toodetud Prantsusmaal, tagades kvaliteedi ja pühendumuse nende loomisel. Nende väljatöötamisel kasutati io-homecontrol‘i ja RTS-tehnoloogiaid, st protokolle, mis on turul saadaval ning Somfy omandis ja hoiul. Käskude ümbersuunamine ühendatud seadmetele põhineb krüptimisvõtmel, mis on unikaalne iga seadme jaoks. Meie lahenduste turvatase on sama, mida pakuvad andmepanga teenused või andmeedastuse turvasüsteemid – teie võrku ei sisene ükski häkker. TaHoma® on juhtiv ettevõtte automatiseerimise valdkonnas ja omab ohutustunnistust, mida on tunnustanud tööstuse juht: SySS Gmbh.
  • Kuidas valida teile sobiv koduautomaatika juhtpaneel? (114) 12.10.2018
    Miks valida TaHoma®? See on parim valik, kui otsite avatud ja skaleeritavat lahendust, mis ühendaks järk-järgult selliseid seadmeid nagu rulookardinad (sealhulgas ribakardinad), rulood või varikatused. Projekti raames saate võrku ühendada Somfy või tema partnerite toodetud täiendavaid koduseid seadmeid (valgustus, termostaadid, kaamerad jne). Miks valida Connexoon? Valige Connexoon, kui soovite ühendada ainult aknaseadmed (rulood, välised Veneetsia tüüpi ribakardinad), kodu juurdepääsu seadmed (sissepääsu- ja garaažiuksed, alarmsüsteemid) või terrassi seadmed (varikatused, välisvalgustus).
  • Kuidas teada saada, kas teie seadmed ühilduvad? (68) 12.10.2018
    Millised tooted sobivad TaHoma® automaatika juhtpaneeliga? Kõik Somfy tooted, mis kasutavad raadiotehnoloogiat (RTS, io-Homecontrol), alarmsüsteeme ja ühendatud seadmeid (termostaadid, kaamerad, lukud), ühilduvad TaHoma® automaatika juhtpaneeliga. Kui teie kodus on kaabliga ühendatud seadmeid, saate nende ühilduvuse tagamiseks kasutada Somfy raadio mikromoodulit. Vaadake täielikku loetelu Somfy‘st ja tema partnertoodetest, mis ühilduvad TaHoma® automaatika juhtpaneeliga. Millised tooted ühilduvad Connexoon automaatika juhtpaneeliga? Automaatika juhtpaneel kasutab io-homecontrol ja RTS protokolle. Valige paneelimudel Connexoon, mis sobib teie koju paigaldatud ajamisüsteemiga, ja laadige rakendus oma seadmesse alla. Vajuta siia, et näha kõiki seadmeid, mis ühilduvad Connexoon automaatika juhtpaneeliga.